Help with Placing an Order

Our website enables you to order prints, digital downloads and some wall art. It is a fairly simple process, but hopefully the following steps will help you through the process in a pain free way.

Step 1: Add a photograph to your Shopping Cart

I want to order one photograph

In the grid view, if you hover your mouse over a picture you will see a BUY button appear. If you click on that you will see the price list of options in terms of products and sizes. Choose the product and size you would like and Add it to your Cart. You can repeat this process.

Where you have clicked on a photo to see the enlarged version simply click on the buy button at the top right and you will be presented with the same menu of products to the photograph. You can then add the item to your Cart.

I want to order  several photographs

In the grid view of the photos click the BUY button at the top right of the screen and then click on Select photos to purchase. This will take you back to the Grid view but this time you will see each photo has a small check circle in the bottom right hand corner of the image. As you click the image you would like a tick will appear in the small circle to show you have selected it. Once you have selected all the images you would like simply click on the BUY SELECTED button at the top right hand corner and you will be taken to the menu of products. Select the product you would like (or the one you want for most of the photographs because you will be able to change it in a minute) and add it to your Cart.

You can repeat this process until you are happy that you have selected all the photographs you would like

Step 2: Confirm your Shopping Cart and amend if required

Once you are happy you have all your images in your Shopping Cart look for the CART symbol at the top right of your screen. It will show you how many items you have in your cart. Now click on the CART button to enter and review your cart. You will see small thumbnails of the images you are ordering. If you would like to check, hover your mouse over the thumbnail and a small (i)Information icon will appear and that will show you the name of the image and the name of the gallery you selected it from.

Check the product you have ordered and if you would like to change it simply click on "More products with this photo". You have the option to crop the photo the way you want it on the product you have ordered, and you can also add any special instructions (eg "please print on gloss paper" remembering prints come on Lustre paper as standard). Finally check the quantity you are ordering.

Once you are happy that your order is correct simply click on CHECKOUT NOW.

Step 3: Check out your order

You will now be asked for the address you would like your order delivered to and the email address you would like the receipt sent to.

Now Confirm your order with P&P and you will be shown your complete order for a final check before you click PAY NOW to make the purchase

The order process is quite straight forward and hopefully these instructions will help you make your purchase easily. If you have any concerns or problems please feel free to call or email us for help.

Many Thanks

Mark Fraser Photography